Tell us what you’re exploring
Use this form to send an enquiry about the product, a partnership or reseller path, a security or privacy question, or a media request. This is an enquiry channel, not a customer-support portal for a generally available product.
Send one clear enquiry
Use the message field to describe what you are exploring and include any context that will help explain your question. If your enquiry is about the PrimiDS platform or ToughKey hardware, say which topic you are evaluating and what decision you are preparing for. Partnership and reseller questions should name your organization, market, and the programme step you have already reviewed. Security and privacy questions should reference the published page or claim you want clarified rather than sending sensitive material. Media enquiries should state the publication, deadline, and the factual scope you need confirmed.
Include enough context to route your enquiry
Provide your name, email address, message, and—if helpful—your organization. A clear subject line inside your message helps routing: product evaluation, partnership interest, security clarification, privacy question, or media request. Do not send passwords, recovery phrases, private keys, payment-card details, identity documents, or other sensitive security information through this form.
Looking for a specific answer?
Read about Primi Digital Technology for the company and product relationship, review Security & Trust for published architecture and certification answers, or explore the reseller route before sending an enquiry.
One action, no promises
Press Send an enquiry once your message includes enough context for routing. Submitting the form records your enquiry; it does not create a customer account, reserve hardware, or confirm acceptance into a partner programme. Primi will use the details you provide only to understand and route the enquiry.